{"id":3158,"date":"2026-10-08T11:52:28","date_gmt":"2026-10-08T09:52:28","guid":{"rendered":"https:\/\/plancton.cat\/dret-de-desistiment-2\/"},"modified":"2026-11-05T14:49:50","modified_gmt":"2026-11-05T12:49:50","slug":"right-of-withdrawal","status":"publish","type":"page","link":"https:\/\/plancton.cat\/en\/right-of-withdrawal\/","title":{"rendered":"Right of withdrawal"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3158\" class=\"elementor elementor-3158 elementor-2874\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-11ee69c e-flex e-con-boxed e-con e-parent\" data-id=\"11ee69c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<main class=\"elementor-element elementor-element-a4a277a e-flex e-con-boxed e-con e-parent\" data-id=\"a4a277a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-50d053c elementor-widget elementor-widget-text-editor\" data-id=\"50d053c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>Right of Withdrawal<\/h2><p>In cases where consumer protection legislation grants the right of withdrawal, consumers may exercise this right within the legally established period of <strong>14 calendar days<\/strong>, without having to provide any reason.<\/p><p>However, the right of withdrawal may not apply to certain services related to leisure activities where the contract specifies a <strong>specific date or period of performance<\/strong>, in accordance with applicable consumer protection legislation.<\/p><p>If you believe that your contract is subject to the right of withdrawal, you may notify us using the contact details provided below:<\/p><h3>Notice of Withdrawal<\/h3><p>I hereby notify you that I am withdrawing from the contract relating to the service or activity specified below, within the legally established period, where this right is applicable.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9994d38 elementor-button-align-stretch elementor-widget elementor-widget-form\" data-id=\"9994d38\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"Nou formulari\" aria-label=\"Nou formulari\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"3158\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"9994d38\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Right of withdrawal\" \/>\n\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"queried_id\" value=\"3158\"\/>\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_1831dc9 elementor-col-50\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_1831dc9\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tDate of the application:\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_1831dc9]\" id=\"form-field-field_1831dc9\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"dd\/mm\/aaa\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_0a73861 elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_0a73861\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tOrder or invoice number:\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_0a73861]\" id=\"form-field-field_0a73861\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-date elementor-field-group elementor-column elementor-field-group-field_86674f6 elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_86674f6\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tDate of the order or invoice:\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\n\t\t<input type=\"date\" name=\"form_fields[field_86674f6]\" id=\"form-field-field_86674f6\" class=\"elementor-field elementor-size-sm  elementor-field-textual elementor-date-field\" placeholder=\"dd\/mm\/aaa\" required=\"required\" pattern=\"[0-9]{4}-[0-9]{2}-[0-9]{2}\">\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-date elementor-field-group elementor-column elementor-field-group-field_1bd6c57 elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_1bd6c57\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tDate of receipt of the order:\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\n\t\t<input type=\"date\" name=\"form_fields[field_1bd6c57]\" id=\"form-field-field_1bd6c57\" class=\"elementor-field elementor-size-sm  elementor-field-textual elementor-date-field\" placeholder=\"dd\/mm\/aaa\" required=\"required\" pattern=\"[0-9]{4}-[0-9]{2}-[0-9]{2}\">\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-message elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-message\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tProduct description:\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[message]\" id=\"form-field-message\" rows=\"4\" required=\"required\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-upload elementor-field-group elementor-column elementor-field-group-field_fd21826 elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_fd21826\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tHere you can attach a copy of the order or a photograph of the condition of the product received (Valid files: .pdf .doc .docx .jpg .jpeg .png):\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input type=\"file\" name=\"form_fields[field_fd21826]\" id=\"form-field-field_fd21826\" class=\"elementor-field elementor-size-sm  elementor-upload-field\" data-maxsize=\"2\" data-maxsize-message=\"This file exceeds the maximum allowed size.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tFull name:\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Full name\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tEmail\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Email\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-tel elementor-field-group elementor-column elementor-field-group-field_54e163b elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_54e163b\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tTelephone:\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input size=\"1\" type=\"tel\" name=\"form_fields[field_54e163b]\" id=\"form-field-field_54e163b\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Telephone\" required=\"required\" pattern=\"[0-9()#&amp;+*-=.]+\" title=\"Only numbers and phone characters (#, -, *, etc) are accepted.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_d87344d elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_d87344d\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tAddress:\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_d87344d]\" id=\"form-field-field_d87344d\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Address\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_24df41b elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_24df41b\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tPopulation:\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_24df41b]\" id=\"form-field-field_24df41b\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Population\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-html elementor-field-group elementor-column elementor-field-group-field_f8db71f elementor-col-100\">\n\t\t\t\t\tAll fields marked with an asterisk * are mandatory.\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-acceptance elementor-field-group elementor-column elementor-field-group-field_316e7a6 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t<div class=\"elementor-field-subgroup\">\n\t\t\t<span class=\"elementor-field-option\">\n\t\t\t\t<input type=\"checkbox\" name=\"form_fields[field_316e7a6]\" id=\"form-field-field_316e7a6\" class=\"elementor-field elementor-size-sm  elementor-acceptance-field\" required=\"required\">\n\t\t\t\t<label for=\"form-field-field_316e7a6\">By submitting this contact form, you confirm that all the information provided in this withdrawal request is true and accurate, and that you submit it in acceptance of our <a href=\"https:\/\/www.planctondiving.cat\/en\/terms-and-conditions\/\" target=\"_blank\">Terms and Conditions.<\/a><\/label>\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Enviar<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<input type='hidden' name='lang' value='en-us' \/><\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ac397a1 elementor-widget elementor-widget-text-editor\" data-id=\"ac397a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3>Documentation<\/h3><p>You may attach a copy of the order confirmation, invoice or any other documentation relating to the contract.<\/p><p><strong>Accepted formats:<\/strong> .pdf, .doc, .docx, .jpg, .jpeg, .png<\/p><h3>Confirmation of the Request<\/h3><p>All fields marked with an asterisk (*) in the form are mandatory.<\/p><p>By submitting this form, you declare that the information provided is accurate and agree to its processing by <strong>Pl\u00e0ncton Divulgaci\u00f3 i serveis marins SCP<\/strong> for the purpose of managing your withdrawal request and responding to it, in accordance with our <a href=\"https:\/\/plancton.cat\/politica-de-privacitat\/\" target=\"_blank\" rel=\"noopener\">Privacy Policy<\/a>.<\/p><p>This notice does not necessarily mean that the right of withdrawal applies to the contracted service. Its applicability will be determined in accordance with the applicable consumer protection legislation and the terms and conditions of the service contract.<\/p><p><strong>Pl\u00e0ncton Divulgaci\u00f3 i serveis marins SCP<\/strong><br \/>C\/N\u00famero vint-i-tres, 284<br \/>43860 l&#8217;Ametlla de Mar (Tarragona)<br \/>Tel. 625 971 371<br \/><a href=\"mailto:aurora@plancton.cat\">aurora@plancton.cat<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/main>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Right of Withdrawal In cases where consumer protection legislation grants the right of withdrawal, consumers may exercise this right within the legally established period of 14 calendar days, without having to provide any reason. However, the right of withdrawal may not apply to certain services related to leisure activities where the contract specifies a specific [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3158","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/plancton.cat\/en\/wp-json\/wp\/v2\/pages\/3158","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/plancton.cat\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/plancton.cat\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/plancton.cat\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/plancton.cat\/en\/wp-json\/wp\/v2\/comments?post=3158"}],"version-history":[{"count":4,"href":"https:\/\/plancton.cat\/en\/wp-json\/wp\/v2\/pages\/3158\/revisions"}],"predecessor-version":[{"id":3237,"href":"https:\/\/plancton.cat\/en\/wp-json\/wp\/v2\/pages\/3158\/revisions\/3237"}],"wp:attachment":[{"href":"https:\/\/plancton.cat\/en\/wp-json\/wp\/v2\/media?parent=3158"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}