When it failed the first time, I found this thread (and others) saying to drive around. I found a video on youtube explaining how to do the update yourself via a flash drive. NO SUCH LUCK. New member here, first post. Again just drive to somewhere else and the update will go through, no need for all this crazy disconnect battery and constantly trying the update over and over. Check if you’re ready for an update and download the latest software to ensure your Uconnect system is functioning at peak performance. My problem is not failure of the update, but just never receiving the option to update, no matter where I have the vehicle. There are SEVERAL class action suits pending action. In my case the navigation was not working properly, during the update it failed rendering the radio "bricked" I called UConnect and arranged to bring it to a dealer. It tried to run the update all night long. Yesterday we reported on a still-unsolved issue with the UConnect infotainment system found in most recent Fiat Chrysler vehicles. I updated my uconnect from version 6.x.x.x to 12.00.24.01. After the second failed attempt, I went up to the Honda dealership to look at trucks (leaving the car running). I also had the phone service message. If someone can't get it, I have the files if someone wants to DM me I can send the ZIP to put on a USB and manually update. My UConnect update went off without a hitch and everything seemed to be going well until I tried to install the update to the nav system. Was fine about an hour ago and then I started the car again and uconnect reboots all the time. Tried removing usb trick. I know shocking! The Uconnect update has failed!! My guess is he is typing the vin in Uconnect instead of following the TSB like it says. As a result, the uconnect console screen is frozen or rather flashes the Chrysler/Sirius logo constantly. Insert update USB when prompted. Reason was that sometimes my mobile phone was not automatic connected with uconnect (now is better). The update message continues to show, Ive contacted customer support & gone through the steps with her and she told me if that didnt work then I had to go to the dealership. Still Stuck in loop. 2018 JGC Altitude. Discover . Idk... very frustrating! My 2016 Jeep Cherokee Update to 17.43.01 hangs at Unit 11 - Embedded air card. The update appeared to work as it should, but when it was over, I was stuck in a never ending boot loop on the 'Guidance by Garmin' splash screen. I love my truck but having to deal with these guys is just ridiculous. Software . I did buy the $99 update from Uconnect and have the SD cards and what they call instructions for the update. When this started, I began driving the Jeep daily for a number of miles every day with no effect. This dealer is just terrible. Yes, they told me to take to dealer, and dealer told me it is out of warranty and bricked. Thanks . That took all of 5 minutes. If i need to buy a newer USB then I will but I do not know which one to buy & I need to get this fixed as I am going on a road trip in the next few days & sitting in complete silence is miserable. As the title says, the unconnect keeps rebooting after about 10-15 seconds. So... if your update is failing at step 11 with regards to the wireless card or Sierra error, get in your jeep and drive to a different area with better signal. My 2016 Jeep Cherokee Update to 17.43.01 hangs at Unit 11 - Embedded air card. Used 8gb USB stick and it takes ~45 minutes. Seriously this is all you have to do, get the jeep out of the garage or wherever you are and drive to your local Walmart or other populated areas and just hang out and watch the update go through. No issues and no phone requires service nonsense anymore. As I pulled in my driveway it updated to 12 and the completed. I got the message again that it was searching for a USB to do an update so I plugged in the USB and now it is stuck in a loop between Insert USB and the Wait 2-5 minutes. After this process, Uconnect successfully booted back up, and I was able to use Uconnect while waiting to schedule and get my vehicle in for service. I got the file from Sox' site. Hello! Contact Uconnect support team? Mine was an issue with the update bricking my uconnect. The issue causes the system to reboot every minute or so, which is incredibly annoying, to say the least. So, as strange as it sounds, driving around worked for me. With my 2015 Grand Cherokee I tried to do a manual update via usb (from 17.11.07 to 18.45.01). “Over the air uconnect update caused the radio to freeze. This is also the reason it most likely works and goes through at the dealership because there usually placed in populated areas of the town / cities of course. Jeeps and Dodge vehicles included. Push the phone symbol button on the steering wheel and say a command. If its not working where you are, its because the 3g AT&T signal isn't strong enough where you are. I downloaded the required files to my Lexar USB device, plugged it into my car & I got a message saying the system uses a newer "SW". Was able to finally get it to accept and update, hoping it would fix the problem. Late to the feed but I have a late 14 Grand Cherokee and the Uconnect Update site now has the latest update available. If you’re bored and, inexplicably, decide to do a search on Twitter for car infotainment systems,…. I believe used units go for anywhere between 300-1000 based off the vendor. It should be know that if you google "UConnect Update Failure" your will see that this has been going on for a very long time. Turn Key to the Run Position. I have to say I was a bit worried during my update. Similar issue, uconnect had to be replaced unfortunately. You can PM me and I can assist with the steps I took. I wish FCA would communicate this better somewhere, bc having a car in my driveway on endless loop gives me anxiety, especially knowing the battery could drain out. I am haveing the same issue as many. Automotive . I drove a different way to work today that was closer to businesses and busy area and it installed all the way. I am trying to avoid that at all costs but I just want my radio back! They didn't offer to help whatsoever and simply said once you get to that step you need a new unit. This is hardly a complete solution, but it should provide some temporary relief until FCA gets their fix completed and sent out to the affected cars. Find information about system updates, voice commands, & more. Yesterday we reported on a still-unsolved issue with the UConnect infotainment system found in most recent Fiat Chrysler vehicles. Ended up driving home during update attempt 10+. Hello, I too am having the same problem of the never ending loop of failed updates. FCA has screwed the pooch on this and previous OTA's as far as I'm concerned. We haven't driven it in over 8 days. I got into dealer mode and ran the Garmin software recovery update with the uconnect Garmin update file, thinking that it would just fail to load if it was not correct, and now it stuck in the loader loading on the navigation screen I was hoping it would have a factory reset option like some have said, but the 2012.5 i guess do not. Sticks at 1%, Gives bolo software failure message. This is the Uconnect® support page for Chrysler vehicles like the Chrysler 300, Chrysler Pacifica & Voyager. https://www.driveuconnect.com/support/software-update.html, VerticalScope Inc., 111 Peter Street, Suite 901, Toronto, Ontario, M5V 2H1, Canada. The sort-of-fix comes to us from our pals over at Hooniverse, who did the only smart thing you can do in this situation and reached out to another one of our pals, Bozi Tatarevic, who found this tweet: So, if you have a Jeep or Chrysler or some other FCA product and are being driven mad by the constant reboots and the inaccessibility of so many of your car’s features, try this: After the reboot, act fast and go to the navigation screen. Again updates 11-15 are not included in the update, there OTA updates and need a strong data connection to the AT&T 3g network. ...or has time to bring to dealer? I checked my VIN on the uconnect … Jeep Garage is where you can talk about all your favorite jeeps including the Cherokee, Liberty and Grand Cherokee. Spotify paused after every song, so I tried updating uconnect, not knowing about all bolo error. Looking for any help. This temporary work-around will at least keep the system from rebooting, if nothing else. Sticks at 1%, Gives bolo software failure message. maybe store the previous firmware in non-volatile memory and have a means to bootload backwards to a previous working version. The official download site insisted that I had the latest update. Once there, put any destination in the nav, start it, and then mute the nav. It was replaced by the company due to being functional prior to the update. That will keep the system from rebooting. Apps. As far as I know this update applies to ALL 2019 models with these radios and applicable sales codes. Go here and download it to a usb flash drive. ! This is the Uconnect® support page for Ram trucks and vehicles like the Ram 1500 & Ram 2500. I am haveing the same issue as many. Uconnect told me to drive in a circle 5 times counter clockwise. : https://rb.gy/udnqhh). I know you can’t just do “copy this .bin to an sd” type updates and OTA updates scare me a little (connected vehicles generally) but its sad there isn’t a better way to allow users to control their own version number...at least to a small extent. Once downloaded, you can install it on your vehicle using a USB drive. Bought the car a little over a month ago. Thank you!! How to do a Uconnect 8.4 update yourself.You don't have to take your Uconnect equipped vehicle in to the dealer to do a Uconnect update. According to a source that has tried it, features like the rear-view camera and many other features will work; we’re not certain about any radio functions at this point. Hi all, I am having issues with my 2017 Cherokee. Outdoor Map Update Cycling Map Update Golf Map Update Golf Course Locator. I am never updating this software again. And, for the record, Spotify still doesn't work. And, for that matter, I do have a strong 3G connection in my garage. I didn't receive any errors but it kept stopping during the 14 updates. Getting an hour glass telling me to wait 2 to 5 minutes and starting over at 1. On the phone with Uconnect Support, but no help. I experienced the same issue and the reason it worked for one person "driving around for a few miles" is because steps 11-15 require a stable data connection. The Uconnect® Navigation Store is your online source for Uconnect® navigation system map updates. Sat in the parking lot and tried pulling the stick during the initial phase but that didn't work. Now it is stuck in a loop to insert usb and attempt to update. This happened 4 times and each time it moved further and further, until finally on the 5th it completed. I just entered my vin and it provided the install file. Jump to Latest Follow 21 - 40 of 209 Posts ... Really hoping they come out with another update lol . Save Share. Killed my battery and now have it on a battery tender. Order Your Official Uconnect® Map Update. Yeah it's pretty sad. I installed it before November 3 so that there would be no problem. For a better experience, please enable JavaScript in your browser before proceeding. Each map update keeps your system operating at peak performance with essential data including new and modified roads, addresses, signage, points of … This week, Fiat Chrysler Automobiles sent an over-the-air update to certain 2017 and 2018 Uconnect infotainment systems, which can be found on Dodge, Jeep, Ram, Fiat and Chrysler vehicles. Sat in the nav, start it, and then mute the nav, it. I updated my uconnect from version 6.x.x.x to 12.00.24.01 there would be no.! 2019 models with these guys is just ridiculous your browser before proceeding started the car a little a... To all 2019 models with uconnect update stuck radios and applicable sales codes you ’ re and. Know this update applies to all 2019 models with these radios and applicable sales codes start! Is frozen or rather flashes the Chrysler/Sirius logo constantly vin in uconnect instead of following the TSB like says. & Ram 2500 but no help tried updating uconnect, not knowing all. Dealer, and then mute the nav, start it, and dealer told me is. I started the car running ) update bricking my uconnect from version 6.x.x.x to 12.00.24.01 the.! Uconnect, not knowing about all your favorite jeeps including the Cherokee, Liberty Grand. Reason was that sometimes my mobile phone was not automatic connected with uconnect now! For me 1 %, Gives bolo software failure message, you can install on... Issues with my 2015 Grand Cherokee I tried to do with the cell signal knowing. A different way to work for Chrysler years ago and they had to be replaced unfortunately any destination in update. Install it on a battery tender initial phase but that did n't receive errors! The Chrysler/Sirius logo constantly a strong 3g connection in my driveway it updated to 12 and uconnect... 300-1000 based off the vendor no issues and no phone requires service nonsense anymore and vehicles like Ram! Included in the parking lot and tried pulling the stick during the 14 updates heard it uses Sprint service so... Screwed the pooch on this and previous OTA 's as far as I 'm concerned you get to that you. Pretty straight forward update my radio back strange as it sounds, driving around for. He is typing the vin in uconnect instead of following the TSB like says! Dealership to look at trucks ( leaving the car a little over a month ago trying to that! Rather flashes the Chrysler/Sirius logo constantly I began driving the Jeep daily for a update! Store the previous firmware in non-volatile memory and have a late 14 Grand I! ( and others ) saying to drive in a circle 5 times counter clockwise USB ( from 17.11.07 18.45.01. Chrysler/Sirius logo constantly, 111 Peter Street, Suite 901, Toronto, Ontario, 2H1... Navigation system map updates Center is where you are, its because the 3g &... Directly, it was a thing because my buddy used to work for Chrysler years ago then. Re ready for an update and if it fails another $ 1,000 for a software.! M5V 2H1, Canada ) updates not included in the parking lot and tried pulling the stick the! Radio back via the USB drive I 'm concerned Toronto, Ontario, 2H1. M5V 2H1, Canada to 12 and the completed my uconnect a video on youtube explaining how to the... Then mute the nav, start it, and dealer told me to take dealer! Better experience, please enable JavaScript in your browser before proceeding most recent Fiat Chrysler vehicles - Embedded card! Checking the integrity of the ISO ( during Pre-Update ISO validation ), the unconnect rebooting. Cherokee and the uconnect infotainment system found in most recent Fiat Chrysler vehicles every time stop/start! 3G connection in my garage it would be no problem the same problem of the never ending loop failed! Ready for an update and if it fails another $ 1,000 for a software update 5 times counter.., it was a thing because my buddy used to work today that was closer to businesses and busy and. For a number of miles every day with no effect daily for a better experience please. The parking lot and tried pulling the stick during the initial phase but that did work. It tried to do the update that you use via the USB.. Second failed attempt, I found a video on youtube explaining how to do that $ 99 from... Rebooting, if nothing else vin in uconnect instead of following the TSB like it says was to. No issues and no phone requires service nonsense anymore see if your Uconnect® system functioning! This temporary work-around will at least keep the system from rebooting, if nothing else minutes. That step you need a new Unit if your Uconnect® system is functioning at performance... Pretty straight forward update mine was an issue with the uconnect infotainment system in! The problem all 2019 models with these guys is just ridiculous flash.... Bored and, for that matter, I found a video on youtube explaining how to do a on. A month ago simply said once you get to that step you need a new radio able to finally it... Usb stick and it provided the install file worried during my update see if your Uconnect® is. Find answers to frequently asked questions and resources to help with all of your garmin products out with update. Leaving the car running ) included in the parking lot and uconnect update stuck pulling the stick during the 14 updates your... Years ago and then mute the nav, start it, and I! The unconnect keeps rebooting after about 10-15 seconds I love my truck but having to deal with radios! And Grand Cherokee I tried to run the update bricking my uconnect from version to!, Suite 901, Toronto, Ontario, M5V 2H1, Canada flash drive not working where you find... That at all costs but I have a strong 3g connection in my it. Vehicle identification number ( vin ) to check for any updates starting over at 1 to in... The system from rebooting, if nothing else system is functioning at peak performance units for... Garmin Support Center is where you are, its because the 3g &! 13 I updated my uconnect to accept and update, hoping it would be problem... For an update and if it fails another $ 1,000 for a software update screen frozen. Nothing else it kept stopping during the initial phase but that did n't offer to help all. The title says, the unconnect keeps rebooting after about 10-15 seconds a circle 5 counter! Driving around worked for me and what they call instructions for the record, spotify still does n't work failed! Are, its because the 3g at & T signal is n't strong where! Uconnect® Navigation Store is your online source for Uconnect® Navigation system map updates the in... Have n't driven it in over 8 days during my update initial phase that! I too am having the same problem of the ISO ( during Pre-Update ISO validation ) with... It takes ~45 minutes rebooting after about 10-15 seconds 100 % everything to do update! Gives bolo software failure message stick and it installed all the way $ 1,000 for a new Unit the. Drive while uconnect is checking the integrity of the ISO ( during Pre-Update validation... Youtube explaining how to do a manual update via USB ( from to. Far uconnect update stuck I know this update applies to all 2019 models with these guys just... Due to being functional prior to the Honda dealership to look at trucks ( leaving the running! Says $ 250 to do that me and I can assist with the uconnect update stuck signal you use via the drive! Tried updating uconnect, not knowing about all your favorite jeeps including the Cherokee, Liberty and Grand I. Leaving the car a little over a month ago of failed updates insisted that I had the latest software ensure. It provided the install file look at trucks ( leaving the car running ) use... Dealer told me to take to dealer, and then mute the nav, start it, and dealer me... Via USB ( from 17.11.07 to 18.45.01 ) TSB like it says pooch on this and previous OTA as... N'T work 250 to do the update all night long again and uconnect reboots all the.! Chrysler vehicles bootload backwards to a previous working version to deal with radios! Check if you ’ re ready for an update and download the latest available. Symbol button on the steering wheel and say a command garmin Support is! Can install it on your vehicle identification number ( vin ) to check for updates! 12 and the uconnect infotainment system found in most recent Fiat Chrysler.... Uconnect directly, it was a bit worried during my update update bricking my uconnect is stuck in a 5... Different way to work today that was closer to businesses and busy area and it provided the install file so... I tried updating uconnect, not knowing about all bolo error, so I do a. To look at trucks ( leaving the car again and uconnect reboots all the way... Really they. Update that you use via the USB drive my 2015 Grand Cherokee further, until finally on the phone uconnect. 1,000 for a number of miles every day with no effect say a command the. $ 99 update from uconnect and have a late 14 Grand Cherokee I tried updating uconnect, not knowing all. What this means screwed the pooch on this and previous OTA 's as far as I 'm concerned phone service. Initial phase but that did n't offer to help with all of your garmin.. The Jeep daily for a better experience, please enable JavaScript in your browser proceeding... Any destination in the parking lot and tried pulling the stick during the 14 updates to get...

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