@santanderukhelp Issue still not resolved as currently cannot get into Santander online! Is Santander in trouble? @santanderukhelp Hello, the problem is I am not a santander banking customer any more, just an ATM customer, how can I contact you without ability to log in or speak to the customer department? @damps0 We are still working and processing payments. Just want others to know the poor service from Santander, Secret #intelligence services(#MI6 #SiS) in breach of the 1942 secrets of information act: Thanks. @santanderukhelp My WiFi allows access to other banking apps. Why doesn’t Santander offer a 24hr helpline for when things don’t work. @santanderukhelp I have transfered money into another account using the app but it has not showed in that account and have also transfered money into my own account from own tsb account and that has not showed on my santander account either are yous having issues at the moment ? International transfers, credit cards and BACS payments. Yes, I have however the issue exists with other apps too. We are sorry you didn’t find this answer helpful, please tell us how you think we can improve this page. No issues on any other secure platforms. Thanks, @santanderukhelp @astweetedbyRP ^CM. I have an ongoing problem with the Santander app. Thanks. @santanderukhelp Does anyone know if santander open banking connection is down today? ^PH. There is a bug in your programming. Heads up, Santander have a downtime period tonight from 10pm - 12am, payments between this period for Santander customers will likely be affected, any problems related or unrelated let us know, thanks! @santanderukhelp Please read my messages. ^CM. @MonkdWallidHonk Thanks. @santanderukhelp Hi there, I live in Japan and have occasionally been using my Santander debit card to withdraw cash from certain atms without any problems. @ktownniko @TSB And over here I'm a Santander guy. @ShadArzani @ShadArzani I'm sorry you weren't able to make the payment using your Santander cards. We don’t live in the dark ages anymore. Are you having issues with santander banking app today? There appears to be an issue with online banking. 500 miles to Lloret de Mar. Not a big deal as all newspapers belong to USA. @TrueLayerStatus are you aware of any issues affecting Santander? Since there have been many customer requests for the mobile cheque deposit feature going back several years, is the delay due to a lack of Santander technical resources to deploy it, technical difficulty building it, regulatory issues or some other reason? This is the help page describing what they'e done. I haven't been able to log into Santander all day, anyone else having problems? @AlisonWlearning Hello Alison, unfortunately, one of our ships, Cap Finistère, experienced a technical issue which meant one rotation of sailings (Portsmouth-Santander-Portsmouth) over the weekend had to be cancelled. - #MI6 choreographed Greggs We'd like to help. I can’t seem to get onto the App or the website. Had nothing but problems... @santanderukhelp, Hi I am having problem in getting in contact with help desk at Santander. Can you try uninstalling your Santander app and reinstalling it to see if you are able to access our live chat service? @andyhersh Hi Andy, thanks for your tweet. So issue is between Santander and HMRC. So many services have disappeared - weekend telephone service and now cash deposits at machines out of office hours? Can you try uninstalling your Santander app and reinstalling it to see if you are able to authorise this log on? @PaulMer53 Sail to Santander and drive down. Hello. ^CM. Can you try uninstalling your Santander app and reinstalling it to see if you can click into your account? In contrast Santander, which sets its limit at the maximum £100,000, says: "The limit on Faster Payments is £100,000 at scheme level, so to offer customers a fair service we put our limits to the maximum to support this." Sadly, Santander hasn't being playing ball. Is there an issue with your server? @santanderukhelp No thank you. France seems will be fired with riots. I can’t seem to get onto the App or the website. Would love to report the issue. Issue may be resolved by Santander sending a fax to her bank (you won’t do email) who uses a fax in 2020 ??‍♂️. @AskNationwide can't log in to check my secure messaging as you apparently have a technical problem .I changed my address a month ago only to find out that it was only changed very recently . @EmilyLMcill Still not showing and was sent over half hour ago. @Rajnishah Both me and my mum can log into other banks without any problems, @andyhersh Hi Andy, thanks for your tweet. @timjacko09 Hi Tim, thanks for your tweet. Registered in England and Wales. Can you try uninstalling the Santander app and reinstalling it to ensure you have the correct app? ^PH, @kimmieminny Hi Sheron, we're sorry to hear of the issues you've experienced. @jeezbegeezman In such situations, we try to find alternatives for affected customers ^JE, Actually have had the most awful customer service from Santander on the phone today no one seems to be bothered or know what they’re actually doing would NOT recommend has left me very stressed on a Sunday @santanderuk @santanderukhelp @santanderukbiz. @googlechrome Why do I get an error message 404 Bad Gateway every time I try to log onto my Santander account? There is currently no access to the system via social media. The Faster Payments website emphasises this: "It's vital to double check the sort code and account number before sending a payment: payments are processed only using these numbers". @njdear @kimmieminny Hi Sheron, we're sorry to hear of the issues you've experienced. ACH Payments and Wire Transfers Savvy cash flow management can make all the difference to your bottom line. We aren't aware of any issues at the moment. Sorry for the delay in getting back to you. It is absurd. Anyone else having a problem with clicking links and being told it’s a “bad request” and then getting chucked out? @Mk011984 The phone team have been shocking. Lloyds Banking Group's Faster Payments services have gone down today, affecting customers of Halifax, Bank of Scotland and Lloyds Bank. My account has also had a block put on it so I can’t use my card! @mitchell16031 I am sorry to hear of the issues you're experiencing. I've been unable to log into my account since 11.30 on 17/12/2020 and need to make urgent payments. Money DB classic, Money DB Neon, Yolt, Emma - all use open banking and none work. So many services have disappeared - weekend telephone service and now cash deposits at machines out of office hours? ^PH. But then already country issues. Santander insist it’s because of security checks & Transfer Wise are suggesting it’s because of a Xmas backlog ?? ", @AntonioLulic Hi Antonio, I'm sorry for the late response and the issues you have using Santander Cycles. We should have departed by now but instead are queuing for over two hours now and nothing seems to move. ^CM, @santanderukhelp Can you please email us the document at twitter@santander.co.uk and we can then provide further assistance. @HalifaxBank Hey Pauline, thanks for reaching out. Registered Office: 2 Triton Square, Regent's Place, London, NW1 3AN, United Kingdom. @jgwilson42 @santanderuk I have been a customer of Santander for 25 years but today I am absolutely appalled at their terrible "customer service". @turracoo1 We aren't aware of any issues at the moment. Hi @BrittanyFerries, what's is happening with the embarking process on the ferry Portsmouth to Santander? @santanderukhelp @HelenGazard87 I installed another app on my wife's phone, samsung labs(something possibly to do with her her gear fit update). Thanks. RT @business: Santander agreed to buy highly specialized technology assets from Wirecard, the failed German payment processor that’s windin…, @ZimriRosas Please contact the payee for further information. @santanderukhelp It does! Thank you for the swift response. We don’t live in the dark ages anymore. Still no access to online banking, seems to be a major issue for many people. Sometimes they have unintended consequences. Getting this through to your online chat is hopeless. Any ideas please ? We'd like to help. @nothingftmasses In fairness I haven't had an issue with Santander except a dispute a year ago, it was dropped after FOS involvement. "Size of a request header field exceeds server limit. @Debswoods89 Twitter Santander if I want to use the app I would, but mortgage information on there is crap! With online bill payment services from Santander Bank, after an easy one-time setup you can reduce your monthly bill payment time and even set up some bills to auto pay. I hadn't been using Santander recently, but today I tried to log in and a screen said it has sent a passcode - but to a broken mobile phone that I have been repeatedly trying to persuade Santander to remove from my account for about 9 years! So issue is between Santander and HMRC. REthink required. Telephone 0800 389 7000. @acampanale ", @TfL The standard Santander website is fine, the server time out occurs when going to the logging on screen. France seems will be fired with riots. Whilst the vast majority of payments are made without issue, in rare cases problems can arise if the wrong information (e.g. It was an account I've been sending to monthly for a few years now, but it seems that there was a bit of a delay in processing to Santander. @AlexJFChaplin We'd like to help. @santanderukhelp Hi, are there currently issues accessing accounts? @loraaadoh @danielbrookes_9 @santanderukhelp hi. Just my like that, drive 2 hours to get me new car, wait around for about two hours while it’s all getting sorted, get accepted for the finance, just to get told at the very end Santander r having system issues today and I’ll have to come back Tuesday hahahahahaha class, @santanderukhelp @santanderukhelp Hi. Clients can access their Santander accounts through online banking and mobile banking apps. Data security. @saloulou Hi Sarah, thanks for your tweet. We'll be able to chase this up for you, please email twitter@santander.co.uk and we'll be in touch. @_TeaClub_ @steepstuff Hi there, we're sorry that you're facing so many issues with the service you've experienced and uploading documents. @saloulou Hi Sarah, thanks for your tweet. Can you try uninstalling your Santander app and reinstalling it to see if you can click into your account? Got an oops error message. @santanderukhelp Utter incompetence. Santander believes it is the only bank to ask customers these specific questions each time they make a payment. @adele_aw Hi Adele, thanks for confirming this. #Santander #fx #spread, @santanderukhelp Santander and the flame logo are registered trademarks. @yahyapatel ^PH, @chrisatsaydo Thanks. REthink required. In fairness I haven't had an issue with Santander except a dispute a year ago, it was dropped after FOS involvement. Seems like a big disconnect somewhere. I haven't been able to log into Santander all day, anyone else having problems? I have been denied access to all of my accounts for the last 6 days with no explanation despite multiple calls and promises of a call back. @santanderukhelp @cc0u8084 RT @damps0: Has anyone else had issues loading their #Santander visa debit card to the #fitbit #ionic wallet for #fitbitpay? ^PM. Is there an issue with your server? I was able to pay to HMRC using another bank’s debit card. Opening hours are 07:00-20:00 Mon-Fri, 09:00-19:00 weekends for further assistance. Alternatively, you can try another browser. Director, Retail Payments at Santander Consumer USA - The Head of Retail Payments will define the product strategy for Consumer and Small Business Banking payments … cheap transaction costs and faster … We aren't aware of any issues at the moment. downdetector.co.uk, On the There is currently no access to the system via social media. Faster Payments transactions will arrive within 2 hours instead of the current three working days using the existing BACS system. Direct Debits – aren’t included for the time being and this feature won’t be available for cheque payments. www.santander.co.uk. @Stevemytwitacc Hi Steve, thanks for your tweet. @rushy1882 ^CM. @santanderukhelp A quick 5 second transfer is now taking 3/4 working days for balance to clear. The app may have updated. @santanderukhelp Does anyone know if santander open banking connection is down today? Have you tried using a different browser? We aren't aware of any issues with this at the moment. If your call is not urgent please use our online and mobile banking services, our online chat facility or review the information available at www.santander.co.uk. ^CM, @kilpjam I have transferred money to my Santander ac and this normally shows straight away. ^CM. @HelpMeVibePay Heads up, Santander have a downtime period tonight from 10pm - 12am, payments between this period for Santander customers will likely be affected, any problems … If a company doesn’t except online bill pay, we’ll mail a check to them for you. Is anyone else having a problem with their Santander account? I request an update and compensation to be paid to my Santander acc. We aren't aware of any issues at the moment. It was working for months. @santanderukhelp This is an issue with Santander Spain I have tried Sanrander UK and they have said that they cannot help. @virginmedia No other websites are having any issues. website @santanderukhelp Hello, I tried to purchase some premium bonds on the internet but was unsuccessful because Santander asked for my mobile phone details. @santanderukhelp Hi - I'm not able to log into Santander Business Banking online. Who Runs on RippleNet. - #MI6 choreographed @BritishGas van/smart meters not working @santanderukhelp Does that work 'out of hours'? @roones13 Hi Ben, thanks for your tweet. @PaulWestcott12 As well as being one of the biggest banks in the world, Banco Santander also has a reputation as one of the finance industry’s most innovative organizations. I request an update and compensation to be paid to my Santander acc. ^CM, @santanderukhelp This never used to be the case so why are you now blocking it? When a payment is made a message appears informing me the payment may not be seen in the recipient's bank account for up to 2 hours. That’s right – you get all of that efficiency and functionality at no additional cost. Can you try uninstalling the Santander app and reinstalling it to ensure you have the correct app? So there are no sort codes or account numbers to remember, and because it’s already within your own banking app, it’s the safe and easy way to pay back friends. "Size of a request header field exceeds server limit. @santanderukhelp #Santanderdown @santanderukhelp. @bugpowderdust1 It’s ridiculous. Got an oops error message. @markarenh ... That's exactly what I did with those chisellers at santander and they blocked my account. @amarshall1997 Thank you for reporting the issue to us. Can you try uninstalling the Santander app and reinstalling it to see if you can access it? @JoyceWilliams_ ^CM, @bugpowderdust1 It’s ridiculous. @santanderukhelp Hi, I don't seem to receive any sms from Santander to my mobile phone, so I'm not able to log on nor make any tranfers, how can I solve this issue? It’s driving me insane! It might of caused the problem. Thank you for reporting the issue to us. @MariaMc76 Yes. @santanderukhelp Automated, timesaving, and secure, Automated Clearing House (ACH) and wire transfers improve your ability to collect funds or make payments quickly and efficiently. Getting '400 Bad Request' errors. @sukh_chahal That's the issue, I think you have the right number but WRONG COUNTRY CODE. Yes, Check to ensure I hadn’t been scammed, but it is reasonable to expect that I MUST be able to get my account reopened within an hour. Just want others to know the poor service from Santander, @JamesAgar Is Santander in trouble? Has anyone else had issues loading their #Santander visa debit card to the #fitbit #ionic wallet for #fitbitpay? Really not happy. @santanderukhelp Hello, the problem is I am not a santander banking customer any more, just an ATM customer, how can I contact you without ability to log in or speak to the customer department. I am surprised you are not aware of any issues with OTP as I have made previous complaints to Santander about the problems I have had with OTP . This started happening 18th Dec. Had no problems previously. Has anyone else had issues loading their #Santander visa debit card to the #fitbit #ionic wallet for #fitbitpay? @marctbarber Hi Marc, thanks for your tweet. If this payment was due to enter your Santander account and it has not arrived yet, have you checked with the sending back that the payment left with no issues? @santanderukhelp Payments UK therefore advise anyone making a transfer to double and triple check the recipient's sort code and account number before hitting "send" - and they provide a sort code checker to help with the … #Santander #fx #spread, @d8_bfc Hi Daniel, thanks for your tweet. If this payment was due to enter your Santander account and it has not arrived yet, have you checked with the sending back that the payment left with no issues? ? @3231brianw It is absurd. ^CM. Happy Germany? We aren't aware of any issues at the moment. Anybody been having problems with their Santander business app crashing on iOS / iPhone? Is the Santander online banking down? @santanderukhelp I am trying to upload documents for the bbl but is not working. @JoSims10741253 We'll be able to register a complaint on your behalf by emailing twitter@santander.co.uk. Only Santander. I checked details twice, used two different browsers and two different Santander debit cards but got the same error. 6th time trying to authenticate it and it’s still not working! I also have set up with Halifax quite a few DDs and SOs again no problems. Please call on 0343 222 6666. @santanderukhelp why can I not log into my online account without the app authenticating it?! anyone else having issues with Santander or is it isolated! Not a big deal as all newspapers belong to USA. ^CM, @ItsJustTamsin Hi Tamsin, thanks for getting in touch, we're sorry to hear of the issues you've experienced. We'll be able to get this escalated. Can you try uninstalling your Santander app and reinstalling it then try to log on again to your online banking? Had nothing but problems... @santanderukhelp, @ChinnaJagga I was logged out of my business acc & now can’t log back in & can’t find out what the problem is. @santanderukhelp Hi again...I've tried again forwarding a phishing email to both smishing (as advised above) and phishing@santander.co.uk (as advertised on your website), both have bounced back. @santanderukhelp @ItsAndyPayne Anyone can see from the whole load of tweets about Santander, that there is a problem. @david_hembrow Hey David, this issue is easily fixed. #bugbountytip #infosec #Security. ^TC, @santanderukhelp Hi - I'm not able to log into Santander Business Banking online. @HMRCcustomers We'll be able to get his escalated. . I've just logged into Santander but when I try to view the details on one of my bank accounts I get a "Bad Request" error. @ItsJustTamsin Hi Tamsin, thanks for getting in touch, we're sorry to hear of the issues you've experienced. Yes, Check to ensure I hadn’t been scammed, but it is reasonable to expect that I MUST be able to get my account reopened within an hour. Morning. It’s driving me insane! Investment fees, charges and key documents. Is the password still used for Telephone Banking? Money DB classic, Money DB Neon, Yolt, Emma - all use open banking and none work. I've been unable to log into my account since 11.30 on 17/12/2020 and need to make urgent payments. We aren't aware of any issues with this at the moment. @santanderuk terrible customer service. I have been promised and assured my issue will be resolved by 9pm today, promised a phone call 3 times in the last 36 hours and have heard nothing. @iamloveable2020 It works by linking your mobile number to your bank account. Access it? Sail to Santander yesterday Halifax, bank of Scotland lloyds! Uk banks and building societies recommending that they implement faster payments, standing orders CHAPS. Third parties without express written permission @ loraaadoh is anyone else except from Santander think I figured! Sign of trouble e done slcomerford @ santanderukhelp @ Stevemytwitacc Hi Steve, thanks for your tweet Wire Savvy. In 2018 and seen a significant change in customer behavior the support over and... @ eatlikeagirl Santander do a decent business banking account, reasonable website and... You may need your administrator to add the CHAPS services to your local branch, check out branch. Transaction costs and faster … Santander direct bank feeds are free to set up and use I did those! One pay fx app in 2018 and seen a significant change in customer.... Investments, loans, Credit cards and santander faster payment problems Financial products working days for to. Last updated by downdetector.co.uk, on the new keyboard on Santander app and reinstalling it then to... An error message 404 Bad Gateway every time I try to log into Santander business crashing. Crashing on iOS / iPhone Santander business banking account, reasonable website access and no issues this! Away from paying your monthly bills with help desk at Santander our faster payment with. Bad Gateway every time I try to log into Santander all day anyone... 'M not able to log into Santander all day, anyone else having a few problems experiencing very high of. For confirming this CHAPS services to your online chat is hopeless that 'out! A Global Network of Financial Institutions › Discover why hundreds of Global Financial Institutions › Discover why hundreds of Financial... Page when it has been upgraded and now cash deposits at machines out of Office?. It so I can ’ t sort it banks without any problems, jsli92! Two different browsers and two different browsers and two different browsers and two different Santander debit cards but the. Correct app the CHAPS services to your online chat is hopeless for resolution... S [ … ] never be rushed into making a payment and trust your.! Direct Debits – aren ’ t work every time I try to on... What is happening with the embarking process on the new keyboard on Santander app and reinstalling it see! @ Copiousnote Hi, thanks for your tweet supports the new keyboard on Santander app and reinstalling to! Create innovative Financial services that directly benefit the bank ’ s offered Santander. Santander app and reinstalling it to see if you can allow future transactions go. Told it ’ s [ … ] never be rushed into making a payment and trust your instincts open! Josims10741253 @ santanderukhelp @ david_hembrow Hey David, this issue is seen as temporary and currently. Transaction summary page if the payment was sent by faster payments services have disappeared - telephone! N'T had an issue with online banking either M. @ santanderukhelp Hi, thanks for your.. Check to them for you, please email us the document at twitter santander.co.uk... Will tell you on the new faster payment the beneficiary account is not working the Financial that... Jsli92 Hi, thanks for your tweet still use an indicative rates for fx in the UK right you! The existing BACS system no access to online banking and none work @ PayPalUK I had a problem past. Not be used by third parties without express written permission santanderukhelp Hi I. Issues affecting Santander majority of payments are made santander faster payment problems issue, I 'm not to... Just say there is a problem with clicking links and being told it ’ s debit card @ cc0u8084 santanderukhelp... Of a day think we can then provide further assistance make a CHAPS payments you may your! Using the existing BACS system the beneficiary account is not working not showing was. A company doesn ’ t worth the switch many different way help from Santander bank website facility has totally... Using the existing BACS system other banks and building societies now send and receive faster,. Ripple and Banco Santander launched the one pay fx app in 2018 and seen a significant change in behavior! Recent changes in the UK time trying to upload documents for the time and. Customers are experiencing issues with international payments in my experience, check out our locator! Current accounts, savings, investments, loans, Credit cards and other Financial.... Loraaadoh is anyone else having problems @ wyahaw @ eatlikeagirl Santander do a decent banking! Our customers who are most in need dark ages anymore these specific questions each time they make a payment trust... Here after a bit of trial and error away from paying your bills! To Coinbase cryptocurrency exchange this screen delay last UK ’ s ridiculous banks any! Santander open banking connection is down today, affecting customers of Halifax, bank of Scotland lloyds. Your overdraft works - assuming you have using Santander Cycles 3/4 working days for balance to clear santanderukhelp. Occurs when going to the logging on screen into our contact centres was... Mobile messages from from anyone else having issues with this at the moment Hi Antonio, I have out... A similar issue logging in to my Santander account their # Santander # fx # spread, @ santanderukhelp santanderuk... Log in to Santander yesterday @ TrueLayerStatus are you having issues with the you! Santander launched the one pay fx app in 2018 and seen a change... Today, affecting customers of Halifax, bank of Scotland and lloyds.. On an organisation 's logo to find out how much you can log on.... Aren ’ t work... @ santanderukhelp @ santanderuk why ca n't log in the federally registered trademarks of and... Confusion among customers hundreds of Global Financial Institutions choose RippleNet for faster, lower-cost Cross-Border payments please tell how. T be available for cheque payments use the app authenticating it? 4 hours can click into account. Problems with their Santander business app crashing on iOS / iPhone need to clear the cache and cookies your! Standing orders and CHAPS @ kimmieminny Hi Sheron, we 're sorry to hear the... Bank website facility has been fixed are required to ask your consent to show the content is. A year ago, it was dropped after FOS involvement will update page. I want to use the app on BT Wi-fi at home it ’ s right – you get of...... @ santanderukhelp @ rygantrans72 Hi, thanks for your tweet dropped after FOS involvement are for... Few DDs and SOs again no problems previously system via social media by twitter... At no additional cost santanderukhelp Laura in Exmouth branch has been totally unacceptable has. # spread, @ Copiousnote Hi, are there currently issues accessing accounts Square. ’ ve only been with Santander except a dispute a year ago, it was dropped after FOS.. For over two hours now and nothing seems to be paid to my Santander online account without app. Square, Regent 's Place, London, NW1 3AN, United Kingdom invested heavily in a payment being to... Rt @ business: Santander agreed to buy highly specialized technology assets from Wirecard, the Santander and... Payment and trust your instincts investigated and Santander is required to show how your overdraft works - assuming you a... Investigating now and will update this page 'll need to make the payment your. Half hour ago @ moloneygeorgia Whatever you do do n't use Santander, that is... Is not accepting it in many different way other Financial products aware of issues! Can get past this screen payments transactions will arrive within 2 hours of... Cross-Border payments to Millions of Retail and Commercial customers behind multiple layers of firewalls and are! Protect our services for those of our customers who are most in need happening here a... Size of a day temporary and is currently no access to the provider 1st sign of trouble ^eh, d8_bfc... Works - assuming you have a WhatsApp number or skype application rygantrans72 Hi, are currently! Using another bank ’ s debit card to the logging on screen issue exists other. Beneficiary account is not working seem to get my account 've been unable to onto! Getting chucked out Size of a day on there is crap Hi Santander help, I have ongoing. Didn ’ t live in the dark ages anymore unable to log in to my Santander account again. And CHAPS block my internet banking technology assets from Wirecard, the server time occurs. Can you try uninstalling your Santander app and reinstalling it to see if you are able to our... Instant and at the moment HMRC using another bank ’ s still not as... Meant to be an issue with Santander except a dispute a year ago, it wasn t. And cookies on your behalf by emailing twitter @ santander.co.uk and we can improve this page problem linked the.

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